The odyssey to find qualified tourism employees | News from Travel Agencies, rss1

 The odyssey to find qualified tourism employees |  News from Travel Agencies, rss1

Still weighed down by the health crisis, with the price of energy and gas through the roof, fuel out of control and cash still at a minimum in many cases, the tourism sector faces another major problem: finding qualified professionals at a time when trained employees, unfortunately, are conspicuous by their absence. (There are no employees trained for tourism)

Although it had already been suffered years ago, the pandemic has been the main trigger for this problem. The devastating impact of Covid in the sector has caused the flight of troops in all sectors. From the hotel, aviation and hotel industry, to travel agencies, among others, to other activities in search of better conditions, or to end their ERTE situation. (Flight of tourism executives to other sectors due to the pandemic)

The president of the Tourism Board, Juan Molas, recently acknowledged in an interview with Antena 3 that “we have major problems” in seasonal destinations, such as Catalonia on the Costa Brava, Costa Dorada, Costa del Sol, Cádiz… In fact , fears that this will have repercussions in the summer, with “staff problems in the high season peaks, from July to September”, for which he demands that the Government take action on the matter immediately.

Similarly, the general manager of JCI Talent Search, José Contreras, reviewed, in an interview for Preferential that “there is a great demand for qualified workers at all levels”, highlighting that “in 2020 there was a drastic cut in the professional careers and evolution of many managers”. (“There is a great demand for skilled workers at all levels”)

According to the latest data from Cepyme, in the last 12 months, 45.8% of leisure and hospitality companies have had difficulty finding employees. This occurs to a greater extent in transport companies (62%).

Forced to jump into desperate hiring

All this situation has forced companies in the sector to launch a multitude of recruitment campaigns, since summer is approaching and the fear of not being able to meet the expected demand lurks. To give some examples, large hotel companies such as Meliá have done it in Malaga, as well as large employers such as Aehcos or Mahos.

The same is true of airlines. Vueling, Air Nostrum or Iberia Express, among others, have had no choice but to launch themselves into the market in search of workers. They have even had to resort to eliminating the fact that the candidate has experience in the position, which denotes the seriousness of the situation.

This problem does not only affect Spain. The World Travel and Tourism Council (WTTC) warned, earlier this year, that our great source market, the United Kingdom, suffers from a significant shortage of workers, with around 205,000 jobs that could be left in the lurch this year 2022. The United States, France, Italy and Portugal, also detect similar situations.


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